URGENT Message to all on premises Cognos TM1 and Cognos Express Customers: You must refresh your SSL Certificate or your TM1 System will Stop Working on November 25, 2016.

As of November 24, 2016, the standard SSL certificate that ships with TM1 expires, and this causes all TM1 clients to stop communicating with the server. All worldwide TM1 clients are affected, there are no exceptions.

To ensure you don’t experience downtime, please contact NewIntelligence to assist you in ensuring these fixes are applied as soon as possible.

IBM TM1 Certificate Expiration ALERT

IBM Cognos TM1 Certificate Expiry FAQ

IBM Cognos TM1 SSL Expiration – Manual Fix Approach – Landing Page

IBM Cognos TM1 SSL Expiration – Updater Kits – Landing Page