“Fischer Technology, Inc. has been using SAP B1 since 2010 and, until recently, relying extensively on queries to extract information for management and analytical purposes. This reliance on queries presented several issues: a select few technical employees with little or no knowledge of the underlying purposes were the ones creating reports, results were depended on who created the query such that we did not know which report to trust, there were delays between need and resulting reports, just to name a few.
NewIntelligence (NI) approached us in Q4 2018 with an intriguing solution to our frustrating problems. We were sold after one demonstration of their NI SAP B1 QuickStart for Reporting and Dashboarding solution (powered by IBM Cognos) and rapidly signed up. The implementation phase lasted only a few weeks and by the end of January we were up and running, no longer relying on queries. The NI SAP B1 QuickStart solution proved to be very user-friendly, intuitive, and quite easy to master.
Working with NewIntelligence as our IBM Cognos partner has been a great experience. They are extremely knowledgeable, and their customer service is outstanding. The implementation phase went very smoothly, and they have since remained available, even reaching out to us regularly to see how we are doing with the tool. They have continued to patiently support us and help us evolve within the Cognos tool.
Since implementing the NI SAP B1 QuickStart, we have not looked back and users now panic if the server is down and they cannot access the tool. Not only do we have reliable much-needed dashboards and analytics, we are now able to easily and quickly create ad-hoc reports. In fact, some of us no longer even log into SAP to get information as it is much easier to create a quick Cognos report. Basically, if it’s in SAP, you can access it.
We highly recommend the NI SAP B1 QuickStart for Reporting and Dashboarding solution and NewIntelligence as a Cognos partner for any SAP B1 company in need of enhanced reporting and analytical tools.”
Director of Finance
Fischer Technology, Inc.
“NewIntelligence (NI) has been a joy to work with. We were initially concerned that we would not be able to fully use QuickStart as we don’t have an in house IT department. NI showed us how easy it is to use Quickstart and they continue to promptly support us if we have any questions.”
VP Sales & Marketing
Thai United Food Trading Ltd.
“NewIntelligence listened to our issues and built a solution that met our needs with the ability to add more users and functionality as we grow. We see a good partnership where NewIntelligence will help us meet those challenges and empower Arani’s team to access good data.”
VP Operations & Supply Chain, Arani
“Following the IBM Cognos training the main user was very pleased with the sessions. The trainer knew the solution well and the training format allowed flexibility for real life questions… they even used our existing data to demonstrate functionality!! So in general, it was very professional and much appreciated.”
Manager, IT PMO, Domtar
I would like to take this opportunity to thank the NewIntelligence team for having completed the mandate of implementation of their Cognos solution. Their promises have been fulfilled 110%. Following last week’s training, the excitement is at its peak and our people are looking forward to make use of the solution on a daily basis. A big thank you to all of you!
VP Finance, Regal Confections Inc.
“For a pan-Canadian company such as ours, we have long understood that information provides a significant competitive advantage. Our customers, suppliers and partners are increasingly demanding in their requests for information, and policy decisions often depend on our figures.
Thus, the wealth of our information is strategic and we are always looking for tools which allow us to exploit it easily.
Since the beginning of our partnership with NewIntelligence, we restructured our cubes, had numerous training and, recently, a major migration.
We are very happy with our IBM Cognos 10 release. Our users love the new Workspace tools and they would never go back to the old version for the world.
The experts at NewIntelligence have understood our challenges and guided us very well in our project.
In short, for us, it is a great success.”
Vice President IT, CDMV Inc.
“The Cognos product has allowed us to expand well beyond the capacity of our existing operations reporting suite. It has given our corporate office and our branch operations the ability to create their own intelligence. The return on our investment was immediate allowing us to uncover inefficient areas of our business. NewIntelligence went to great lengths to understand the nuance of our business and build the product for us turning our data points into knowledge.
NewIntelligence continues to provide proactive and timely support to the ongoing expansion of our business intelligence activities.”
Chief Information Officer, FLS Transportation Services Inc.
“Since partnering with NewIntelligence for our implementation of IBM Cognos we have moved away from generating static reports to truly analyzing our business. They have a remarkable ability to understand our needs and effectively implement solutions to improve our business processes. They are clearly a strategic partner of ours now and in the future.”
IT Director, Stella-Jones Inc.
“The IBM Cognos experts at NewIntelligence were literally at our door whenever we came upon any issues with our IBM Cognos environment. They are professional and really took the time to know our business and add value to our organization.”
IT Director, The CSL Group Inc.
“Stevens Company is very pleased with the support and professional guidance that we have received from NewIntelligence. Since we engaged with NewIntelligence last year to upgrade our IBM Cognos software, we have had great results.
The expertise that NewIntelligence has brought to the development of our BI Cognos infrastructure has helped our company successfully deploy the tools available in IBM Cognos Express.
NewIntelligence has understood our challenges and has provided solutions to allow us to move forward with the project.”
Information Systems/IT Manager, The Stevens Company Limited.