NewIntelligence’s Message to Customers in Response to COVID-19 on March 18, 2020

As of the beginning of this week, NewIntelligence has implemented strategies to protect our communities to ensure the health and safety of the public. That includes our team, our clients, our partners, and the health and well-being of the world.

The measures we are implementing ensure we are continuing to serve our clients with the same degree of commitment, care, and expertise as usual. For clients, the only change they will experience during this time is that all meetings will be taken remotely via telephone, Zoom, or other web applications. We understand all industries are undergoing massive challenges right now, and we want all of you to rest assured that NewIntelligence is here to assist and advise our communities at any moment. We also understand that life at work is changing for many, and we will be highly adaptive depending on the ever-changing needs of our clients.

Furthermore, given the latest recommendations from government officials, all work-related travel from our teams will be suspended until further notice. With that said, our extensive, detailed, and thorough business continuity planning promises that there will be zero interruptions thanks to our remote working capabilities, for both our client services and technical teams.

Protecting our community while ensuring the needs of our clients and partners are met is in our collective best interest. Over the next few weeks, not only can you expect the same level of prompt responsiveness from NewIntelligence’s experts, we will also be continuing to share value-added content from our team to enrich strategic business intelligence and planning, budgeting and forecasting knowledge for leaders across all industries.

Stay safe, healthy, positive and resilient.

Corey Mendelsohn


1-833-4COGNOS (426-4667), ext. 110